Local Better Regulation Office
This website, http://rdna-tool.lbro.org.uk/, ("the Website") and
the web-based RDNA software application and its content available at the Website
("RDNA Tool") are owned (or licensed to) and operated by The Local
Better Regulation Office ("LBRO"), a non-departmental public body
whose address is at Axis House, 10 Holliday Street, Birmingham, B1 1TG. You can
contact LBRO on firstname.lastname@example.org
In consideration of making the Website and the RDNA Tool available to You free of
charge, You agree that by accessing and using our Site and Tool You will be bound
1. Intended Use of RDNA Tool
1.1 The RDNA Tool has been designed for use by, and is intended by the LBRO to be
used by, those involved in delivering environmental health, trading standards and
licensing services within local authorities, but is available for use by anyone.
1.2 The RDNA Tool was designed to enable self-assessment against a common competency
framework for regulators in the public sector. Use of the RDNA Tool including the
reports it generates does not guarantee that Your performance will improve or competency
will increase. The RDNA Tool is designed to assist in the development of skills
and knowledge that improve performance and competency expected of a regulator in
the public sector.
2.1 To access the RDNA Tool You must self-register on the Website to obtain log-in
2.2 You are responsible for maintaining the confidentiality of Your log-in details
and will be fully responsible for all activities that occur under Your log-in details.
3. Conditions of Use
3.1 You must not:
3.1.1 use the Website or RDNA Tool in any way that is illegal or defamatory;
3.1.2 do anything that harms the Website, the RDNA Tool or the servers that host
the Website or RDNA Tool or any data held on them;
3.1.3 use the Website or RDNA Tool to misuse or cause harm to any computer system;
3.1.4 use the Website, RDNA Tool or any Content in any way that infringes the Intellectual
Property Rights of LBRO, its licensors or any third party.
3.2 You must comply with all relevant laws and regulations relating to Your use
of the Website and RDNA Tool.
3.3 Although the RDNA Tool is designed to store data entered by users, it is Your
responsibility to make and store copies of any Content or reports You wish to retain
for future reference.
3.4 It is Your responsibility to ensure that You have the necessary compatible hardware
and software and any other necessary facilities to access and use the Website and
3.5 You are responsible for having all necessary permissions in respect of any information
or materials you submit on the Website or RDNA Tool.
LBRO will provide a helpdesk for notifying queries and issues relating to the Website
or RDNA Tool. The contact details and operating hours for the helpdesk are as set
out on the Website.
5.1 The Website and RDNA Tool, their features and functionality, and all material
and information contained on the Website and RDNA Tool prior to input by You of
Your information (the "Content") are protected by copyright, database
rights, trade marks, domain names and other intellectual property rights ("Intellectual
Property Rights") and either belong to LBRO or are licensed to LBRO.
You may only use them as expressly permitted by these Terms.
5.2 You may print or download Content provided that:
5.2.1 no Content is modified in any way;
5.2.2 no graphics are used separately from accompanying text;
5.2.3 LBRO's or its relevant licensor's copyright and trade mark notices appear
in all copies and you acknowledge them as the source of the Content; and
5.2.4 any person to whom You provide the Content is made aware of these restrictions.
5.3 To the extent that Intellectual Property Rights in reports generated by the
RDNA Tool are created as a result of information which You have inputted into the
RDNA Tool and are not Content, such Intellectual Property Rights in those reports
will belong to You from the time of creation.
6. Privacy and Cookies
6.1.1 You can find out more about how LBRO deals with Your personal data and what
7. Warranties and disclaimers
7.1 LBRO provides the Website, RDNA Tool and reports that the RDNA Tool generates
without charge on an "as is" basis. You acknowledge that the RDNA Tool is a tool
that has not been designed or tailored for Your specific use. LBRO does not warrant,
represent or claim that Your use of the RDNA Tool or its outputs will have any effect
on Your performance or development. As such, it is Your responsibility to be satisfied
that the Website and RDNA Tool are suitable for Your use.
7.2 While LBRO tries to ensure that the Website and RDNA Tool are functioning correctly
this may not always be achievable. LBRO will work with its third party service provider(s)
to seek to resolve problems and to minimise any periods that the Website and RDNA
Tool are unavailable, for example due to pre-planned or emergency maintenance or
a suspected breach of security. However, LBRO does not guarantee that the Website,
RDNA Tool and Content will be error free or that any errors in the Website and RDNA
Tool or Content will be corrected.
7.3 Due to the nature of the internet LBRO cannot guarantee that access to the Website
and RDNA Tool will always be available or uninterrupted.
7.4 LBRO will use reasonable endeavours to ensure that Content provided by or on
behalf of LBRO is accurate and, so far as reasonably practicable, up-to-date. However,
LBRO does not warrant or represent that such Content is accurate, up-to-date or
7.5 LBRO reserves the right at any time, without notice, to modify, remove or suspend
the Website, RDNA Tool or any Content, including without limitation to comply with
changes in the law or to add new features. In the case of modifications, LBRO will
try as far as reasonably possible to ensure that any modifications do not reduce
their overall quality.
7.6 LBRO works with its third party service provider(s) to seek to ensure the security
of the Website, RDNA Tool and Content. However, LBRO cannot guarantee the security
of information You submit during its transmission across the internet where this
is outside of LBRO's control.
7.7 Except as expressly set out in these Terms, LBRO excludes to the fullest extent
permissible in law, all conditions, warranties and stipulations, express or implied,
statutory, customary or otherwise which, but for such exclusion would or might subsist
in Your favour.
8. Liability of LBRO
8.1 Except as provided in clause 8.2, LBRO will be under no liability to You whatsoever
(whether in contract, tort (including negligence), breach of statutory duty, restitution
or otherwise) and howsoever arising out of or in connection with the Website, RDNA
Tool and/or Content, including but not limited to Your use of them or their availability
or non-availability, for any losses including the following:
8.1.1 pure economic loss, loss of profits, loss of business, loss of revenue, loss
of contract, loss or depletion of goodwill and/or business opportunity, loss of
anticipated earnings or savings or like loss;
8.1.2 wasted management, operational or other time;
8.1.3 loss or damage arising out of any failure by You to keep full and up to date
copies of any information;
8.1.4 any losses whatsoever resulting from circumstances beyond the reasonable control
of LBRO; or
8.1.5 any indirect, special or consequential losses.
8.2 LBRO does not exclude or limit its liability (if any) to You for personal injury
or death resulting from LBRO's negligence, for fraud, for fraudulent misrepresentation
or for any matter for which it would be illegal for LBRO to exclude or limit, or
to attempt to exclude or limit, its liability.
9.1 LBRO may immediately and without notice suspend or terminate Your access to
the RDNA Tool at any time.
9.2 In the event that these Terms are terminated, for whatever reason, the rights
granted to You shall immediately cease and You agree to and shall immediately cease
using the RDNA Tool.
10.1 LBRO may link from the Website to other websites which are not within LBRO's
control. LBRO is not responsible for these websites in any way and does not make
any warranties or representations about them. LBRO excludes all liability for any
third party material made available on the Website or contained on any third party
website that it links to. It is Your responsibility to check the terms and conditions
10.2 You must not create hypertext links to the Website or the RDNA Tool from another
website without the consent of LBRO in writing.
11.1 LBRO may revise and amend these Terms at any time in its sole discretion by
updating the Terms and making them available for You to view on the Website. You
will be bound by any changes to these Terms from the time you next access the Website.
If you do not agree with any changes to these Terms please do not continue to access
11.2 These Terms are a contract between You and LBRO. It forms the entire agreement
between us in relation to its subject matter and supersedes any prior written or
oral agreements, representations or understandings between You and LBRO in relation
to such subject matter, except that nothing in these Terms will exclude or limit
any liability which one party would otherwise have to the other party in respect
of any statements made fraudulently.
11.3 Your rights under these Terms are not transferable to anyone else unless LBRO
gives You prior written permission.
11.4 If any provision of these Terms is found to be invalid for any reason, the
invalidity of that provision will not affect the remaining provisions of these Terms,
which shall remain in full force and effect.
11.5 Failure by either of us to exercise any right or remedy under these Terms does
not constitute a waiver of that right or remedy.
11.6 These Terms and all non-contractual matters arising in connection with it shall
be governed by and construed in accordance with the laws of England and any disputes
shall be subject to the exclusive jurisdiction of the English courts irrespective
of the location from which you are accessing the Website.