Privacy Policy

Privacy Notice for RDNA Tool

This notice sets out how the Local Better Regulation Office (“LBRO”) will use personal information you enter into the RDNA Tool. If you have any questions about this policy or do not agree with it, please contact Lynne Howard before registering to use the RDNA Tool.

LBRO may change this policy from time to time.

Use of personal information

The RDNA Tool requires you to enter your personal data in order to enable your competency self-assessment. LBRO will not use your personal data for any other purposes other than the operation of the RDNA Tool. LBRO may aggregate data from the RDNA Tool in order to analyse usage and design improvements but any such aggregated data will not include your personal data.

LBRO will not share your personal data with any other government bodies or independent third parties, except for its contractor who hosts the website or if LBRO is required to disclose it by law or because a court or the police or other law enforcement agency has asked for it. Your personal data will not be transferred outside of the European Economic Area.


LBRO is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.

Access to personal information

Under the Data Protection Act 1998, you can request a copy of the personal information we hold about you at any time. To do this, please write to Data Protection, LBRO, The Axis, 10 Holliday Street, Birmingham B1 1TG or email Before we can act on your request, you will need to provide proof of your identity.

If you think any information held about you is incorrect or incomplete, please write or e-mail as soon as possible so that the information can be corrected or updated.


Cookies are files that store information on your hard drive or browser which mean that the RDNA Tool can recognise that you have visited the site before.

The RDNA Tool only uses one cookie during the log-in authentication process. This is necessary for the technical operation of the RDNA Tool. It is a temporary session cookie that is deleted when you exit the RDNA Tool. If you choose to disable this cookie (see how below), the RDNA Tool will not be able to work effectively.

Using your browser settings, you can disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting